COURSE / PROGRAM OVERVIEW:

This session looks at Team building and its management within organizations. This is one of the hardest challenges facing managers in today’s work environment. The session specifically targets how to build successful teams and how to manage such teams for performance and excellence

 

The course is designed to increase the awareness, understanding and ability of participants to work effectively within a team. It is also aimed at new employees who may not have had the opportunity to work within a team before.

 

OBJECTIVES

By the end of this course, you will have developed skills to:

  • Define characteristics and qualities of effective teams
  • Recognise and value the strengths of team members
  • Work effectively with different cultures
  • Improve team communication
  • Improve team information sharing and flow
  • Set and match individual goals to team goals
  • Enhance the effectiveness/performance of the team and the achievement of objectives and results
  • Set and reach both personal and team objectives using delegation and time management skills
  • Increase effectiveness as a team member and motivate the team and individual team members
  • Handle difficult situations and people using empathy and constructive feedback
  • Obtain practical guidance on selecting a team, building and improving team performance.
  • Discover the secrets of successful team building and development
  • Gain advice on the best ways to deal with problem areas or overcome common pitfalls relating to building and managing teams

 

EXPECTED LEARNING OUTCOME / BENEFITS: By the end of this course Participants will have developed skills to:

  1. Be able to explain a Team, Team Work and Team Roles. And finding out how to use teams to achieve your organizations objectives.
  2. Define characteristics and qualities of effective teams
  3. Improve team communication
  4. Improve team information sharing and flow
  5. Set and reach both personal and team objectives using delegation and time management skills
  6. Enhance the effectiveness/performance of the team and the achievement of objectives and results
  7. Increase effectiveness as a team member and motivate the team and individual team members skills and personality
  8. Handle difficult situations and people using empathy and constructive feedback.
  9. Understand issues from modern changes to team-based working in organizations, including changes in performance measurement, the information system, globalization, rewards and compensation, etc.

 

Skills to Be Developed after the Program:            

After successfully completing the sessions, participants will develop perspectives, skills and understanding of basic concepts, issues and practical essentials in Team Building and Management. Skills include:

  • Organization Skills
  • Planning and Coordination Skills
  • Time Management Skills
  • Ability for Team work – working with others
  • Creative and Critical Thinking Skills
  • Analytical Skills
  • Evaluation Skills
  • Implementation/Execution Skills
  • Innovation and invention Skills
  • Negotiation and Persuasion Skills
  • Interpersonal Relation Skills
  • Verbal communication and Presentation Skills

 

Simulations, Role plays, Exercises and management Games

  1. Belbin – Self-Perception Inventory
  2. Belbin – Observer Assessment
  3. The Rabbit and Turtle

 

COURSE CONTENT

Pre-and Post-Course Work

 

Understanding Team roles, functions and Clear Team objectives

  • Overview of the team role – Characteristics of effective Teams ; Types of teams
  • Performing a Team Climate Survey
  • How the team contributes to the company Vision
  • Developing a team vision
  • Team orientation
  • Team support systems
  • Team processes
  • Gaining a greater understanding of what makes people what they are
  • Highlighting the strengths of a multicultural and diverse team

 

People Management, Team Building and Delegation

  • Context of roles – Belbin Team Roles, Balanced Teams;  Team members’ contribution
  • Setting and Developing personal and team objectives
  • Matching team goals to Company goals
  • Deciding on work priorities
  • Recognising strengths and developing individuals’ potential
  • The process of delegation and its benefits
  • Identifying and overcoming barriers to effective delegation

 

Team Collaboration

  • Personal spot-check
  • Behaviour styles
  • Cultural differences
  • Motivation
  • Proactivity
  • Planning and prioritizing
  • Delegation – how to be chosen

 

Team Communication

  • Communicating with the team
  • Active listening
  • Giving and receiving feedback
  • Conflict management
  • Contributing to team meetings

 

Team Connections

  • Strengthening team connections
  • ‘Selling’ the team
  • Strengthening personal influencing abilities
  • Caring for customers

 

Motivating the Team

  • Maximising and maintaining input and motivation – building the desire for results
  • Building a positive and successful team – motivating to achieve maximum performance

 

Team Competency, Team Creativity and Improving Team Performance

  • Skills management
  • Knowledge management
  • Recognising and utilizing team creativity
  • Prioritising and planning for yourself and others
  • Responding to poor performance
  • Developing effective strategies for yourself and your team
  • Building trust and ensuring that the team has common goals

 

Personal action plan

How will you use this at work?

Duration 2 days
Course fee #250,000
Location: Abuja Nigeria, Pretoria South Africa, Nairobi Kenya
Inquiries: +2348068722253, +2348080399788

 

Payment account
Keystone Bank
1012313632
Ayles Focus Africa